Today: 22. Nov, 2024
Taco Bell is on the verge of a major technological shift, as the company plans to integrate artificial intelligence voice technology in drive-thrus across hundreds of U.S. locations by the end of the year. This innovation will transform how customers place orders,…
McDonald’s, renowned globally as a fast-food powerhouse, has opted to suspend its artificial intelligence (AI) ordering technology presently deployed at over 100 drive-thru locations across the United States. This decision represents a significant pause in the company’s ambitious initiative to integrate AI…
In today’s dynamic business landscape, call centers stand at the forefront of customer interaction. However, despite technological advancements, customer satisfaction often takes a hit due to a lack of cohesive strategies – a gap that platform thinking seeks to bridge. Conventionally, call…
